Privacy policy

1. Who are we ?

Magnoric is a SAS registered with the RCS of Strasbourg under number 853 689 594 and whose head office is located at 34 rue de la Gare 67120 Duppigheim.

This policy aims to inform you of the principles that govern the way we collect, use, and store your personal data as well as the main purposes pursued by the processing carried out.

We invite you to read this policy carefully and to consult it regularly to be aware of any changes or updates made to it.

2. What is the applicable legal and regulatory framework?

Magnoric, in its capacity as data controller, is required to process some of your personal data (i.e. any information concerning you that makes you directly or indirectly personally identifiable), in accordance with the regulations applicable, relating to the protection of personal data (« Regulations applicable to the protection of personal data »).

The latter includes in particular (i) the law relating to data processing, files and freedoms n ° 78-17 of January 6, 1978 modified and its possible updates, (ii) Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter the “GDPR”), and (iii) where applicable, the texts adopted within the European Union and local laws that may apply to personal data processed within the framework of our relations.

3. What are the methods of processing your personal data?

3.1. The purposes and lawfulness of processing

The personal data we collect is used for the following purposes, on the legal basis associated with them:

Processing related to the commercial relationship

Purpose of processing	Legal basis
Management, qualification and response to requests (e.g. from the website, by telephone, e-mail), in particular: – Contact requests; – Quotation requests; – Provision of technical support, etc., including from the site	Execution of pre-contractual measures or our legitimate interest in responding to requests
Management of orders, deliveries and after-sales service	Performance of a contract
Management of commercial and legal warranties	Execution of a contract / legal obligation according to the guarantee in question
Management of any pre-litigation and litigation (including recovery of unpaid bills)	Legitimate interest /Performance of a contract
Management of accounting and tax obligations	Legal obligation
Management of customer/prospect knowledge and subsequent analyzes and in particular: – Scoring; – Assessment of financial solvency and profiling; – Satisfaction surveys; – Quality surveys	Performance of a contract / legitimate interest

Processing related to business development/prospecting actions

Purpose of processing	Legal basis
Electronic prospecting, including for similar goods and services, such as: – Sending newsletter e-mails; – Sending commercial communications	Consent / legitimate interest to communicate with our prospects / customers as appropriate
Prospecting by post (e.g. sending catalogs)
Opposition list management	Legal obligation
Organizing/participating in customer development and loyalty events: – Digital events (e.g. webinars); – Physical events (e.g. factory visits, trade shows, contests, etc.)	Legitimate interest

Other processing related to the management of our website and our social networks

Purpose of processing	Legal basis
Management of our e-reputation	Legitimate interest
Administration of our website and its security	Performance of a contract / legitimate interest
Establishment of usage statistics
User account management
User account management	Legitimate interest
Management of interactions with people coming into contact with Magnoric accounts	Legitimate interest

You can contact us at the address mentioned below for any clarification relating to the processing of personal data concerning you.

3.2. Categories of personal data

As part of our relationship, Magnoric is required to process, in particular, the following categories of data, depending on the processing actually carried out concerning you:

Identity data	Surname, first name, e-mail address, telephone number, postal address
Professional data	Function, company name, LinkedIn account data, SIREN number
Commercial data	Information related to requests (contact, documentation, etc.), purchases of products/services made, quantity/amount/date of orders and related invoices, delivery address, history of purchases and possible returns, all correspondence and/or exchanges with the client/prospect, including after-sales service or on social networks (including the data made accessible by the latter, the messages exchanged or the publications).
Connection, activity and behavioral data	Sites visited, IP address, logs, identifiers, dates and times of connection/disconnection, location, data collected by the cookies placed.

We collect this information both directly from you and from your employer, our business partners, our distributors or our subsidiaries, as well as from database rental companies, depending on the purposes concerned.

4. How long are your personal data kept?

Retention period

We retain personal data for as long as necessary or allowed with regard to the purpose(s) for which it was collected and in accordance with applicable law.

Criteria for determining retention periods

The period during which there is an ongoing business relationship with you and we are providing the Services to you (for example, for as long as you have an account with us or use the Services).

Whether we are under a legal obligation (e.g. we are required under certain regulations to retain records of your transactions for a certain period of time before we can delete them).

Whether retention is required with regard to our legal situation (such as in relation to applicable statutes of limitations, procedures or regulatory investigations)

For more information on the retention periods that we apply, you can contact us at the address given below.

5. Does advertising by third parties take place on this website?

We work with third-party advertising companies to place advertisements for goods and services that may be of interest to you when you access or use the Services and other websites and online services.

You may see advertisements based on information about your access to and use of the Services and other websites and online services on one of your devices, as well as information received from third parties. These companies set or recognise a unique cookie on your browser (including using pixel tags). They may also use these technologies, combined with the data they collect about your browsing behaviour, to recognise you on your various devices, such as your mobile phone and laptop. If you would like to know more about this process and how to turn it off on computer and mobile browsers on the device you are using to access this Privacy Policy, please go to: http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/. You can download the AppChoices mobile app to control interest-based advertising at: www.aboutads.info/appchoices.

Use of services by minors

The Services are not targeted at anyone under the age of sixteen (16) and we do not knowingly collect personal data from anyone under the age of 16.

5.1. To whom are your personal data communicated?

Your personal data is transmitted to our internal departments involved for the purposes mentioned above, and in particular to the sales and change management, marketing and communication, IT, legal or even finance and accounting departments.

They are also communicated to the following recipients, strictly in consideration of the purposes sought:

Our business partners and distributors, including our subsidiaries;
Our service providers (including IT, marketing and communication, including software);
Our advice (legal or otherwise);
The competent authorities in the event of an infringement and/or litigation.

Please note that when we use subcontractors within the meaning of the applicable regulations on the protection of personal data, they are required to ensure the security and confidentiality of the personal data communicated to them and should only use this data on our instructions and in accordance with the data processing agreement they have signed with us.

This website is hosted by SiteGround Spain S.L. whose head office is located at Calle de Prim 19, 28004 Madrid (Spain).
Contact: legal@siteground.com
Website: https://de.siteground.com/

6. How do we protect your personal data?

We are committed to ensuring the confidentiality, integrity, availability and security of your personal data.

In accordance with Article 32 of the GDPR, we endeavor to implement all necessary and appropriate technical, logical and organizational measures to guarantee the level of security most suited to the risks incurred when processing this personal data.

We also put in place means to prevent, as far as possible, any loss, accidental destruction, alteration and unauthorized access to this personal data.

These measures thus include in particular the storage of your personal data in a secure operating environment, only accessible to authorized persons and required to respect the confidentiality of your data.

7. Will our policy change?

Yes – we reserve the right to modify our privacy policy at any time in compliance with the applicable regulations on the protection of personal data.

Any changes apply immediately and are indicated at the beginning of the privacy policy with the corresponding effective date.

We invite you to regularly consult the latest version in force, accessible from the footer of the site www.magnoric.com

8. What rights do you have?

In accordance with applicable law, you have the following rights, depending on the processing in question:

8.1. Rights to information, access and portability

You have the right to access the personal data concerning you that is processed by us, and to know why we process your data, where we hold it and who receives it.

We will provide you with the requested information, in writing or electronically, within a reasonable time and at the latest within one month, provided that your request is not excessive.

You also have the right to obtain a copy of the personal data that we process about you. If you have submitted your request electronically and you are not requesting another means of communication, this information will be communicated to you in electronic form.

8.2. Right of rectification

You can ask at any time for your personal data to be updated, rectified and/or completed.

Depending on the case, you can also rectify your information yourself.

8.3. Right to erasure

You have the right to obtain the erasure of your personal data for legitimate reasons. Nevertheless, it is brought to your attention that due to the nature of certain processing carried out and in particular their legal basis (e.g. responding to a legal obligation), we will not be able to proceed with the deletion of your personal data. only at the end of the legal retention obligation and/or the applicable limitation periods.

8.4. Right to restriction of processing

You can ask us to temporarily suspend the use of some of your personal data, in particular in the event of dispute of the accuracy of all or part of the latter.

8.5. Right of opposition

You can object to the processing of your personal data, including profiling based on these provisions. The processing must then cease, unless it is necessary, for example, to comply with social and tax legislation, to defend our interests or a third party or for the establishment, exercise or defense of legal rights.

8.6. Right to withdraw your consent

You can withdraw your consent, at any time, as long as it has been previously requested by us for the implementation of the processing in question.

You acknowledge and accept that the withdrawal of this consent does not call into question the legitimacy of the processing which has been carried out on the basis of the agreement you gave before the withdrawal.

8.7. Right to information in the event of a data breach

In the event of a personal data breach observed within Ubiblue, we will provide you with information relating to such a breach, when it is likely to create a high risk for your rights and freedoms.

You acknowledge and accept that such communication is not necessary when Ubiblue has implemented the appropriate measures to reduce or eliminate the high risk of infringement of your rights and freedoms.

8.8. Right to lodge a complaint with the supervisory authority

You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), regarding the way in which we process your personal data, in particular from its website www.cnil.fr.

9. How to contact us ?

For any question relating to this privacy policy or any request relating to the processing of your personal data (including the exercise of your rights), you can contact our Data Protection Officer (DPO):

By post to the following address: Magnoric, For the attention of the DPO; 34 rue de la Gare – 67120 Duppigheim (France)
By e-mail to the following address: contact@magnoric.com

If you wish to exercise your rights, we recommend that you provide us with any information that will allow you to prove your identity (eg your customer number accompanied by your identity and your address, or even an identity document). If we have any doubts about your identity, we may ask you to provide us with other information enabling us to verify it (national identity card, passport, driving license, etc.), in order to prevent your data will not be communicated to anyone other than you. This information will be deleted once said verification has been carried out.